Knowledge Base

Because your privacy matters. We keep zero logs, use strong encryption, and protect your data on public Wi-Fi — all for less than a coffee a month.

Absolutely. OpenVPN with AES-256 encryption ensures your data stays private — whether browsing, banking, or streaming.

Yes — in under 2 minutes. Requires sideloading. Use Downloader (shortcut: sz1.uk/b or sz1.uk/m), install, and connect.

Yes — instantly. Download the APK directly from your browser or use Downloader (shortcut: sz1.uk/b or sz1.uk/m), install, and connect.

Yes — in seconds. Install via your file manager, browser, or Downloader (shortcut: sz1.uk/b or sz1.uk/m), then connect.

It might — but no guarantees. Our focus is on secure, private connections with zero logs and top-tier encryption. Some streaming platforms can employ different blocking/detection methods, so compatibility isn't something we promise or support.

Your VPN username and password are displayed directly on-screen immediately after successful payment (on the order receipt page). They are also sent to you by email as a backup — please check your inbox (and junk/spam folder) if the email doesn't arrive right away.

For now: VPN-BASIC and VPN-MULTI are only available on Android / Fire TV via their dedicated apps. Only one active connection per account is allowed at a time.

We have a collection of self-help guides for setting up VPN-BASIC and VPN-MULTI on various devices. Check them out in our Knowledge Base here. (This page - See 'First Time Installation' articles)

Yes, we may occasionally update or adjust server locations and countries to improve performance, security, reliability, or comply with operational requirements. Any such changes will be aimed at enhancing your overall experience.

Yes — we automatically block IPv6 traffic when connected to prevent any potential leaks. Your connection remains fully protected over IPv4 (with AES-256 encryption and zero logs), and all traffic appears from our servers. No manual configuration is required on your device.